Privacy Policy for CaloZ

Effective Date: September 15, 2025

Last Updated: September 15, 2025

CaloZ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application CaloZ (the "App"). Please read this Privacy Policy carefully.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide when using our App:

  • Account Information: Email address, name, profile picture
  • Health & Fitness Data: Weight, height, age, gender, activity level, fitness goals
  • Activity Logs: Food entries, exercise activities, calorie intake, weight measurements
  • User Content: Notes, photos, and other content you choose to share

1.2 Information Automatically Collected

We automatically collect certain information when you use our App:

  • Device Information: Device type, operating system, unique device identifiers
  • Usage Data: App features used, time spent in app, crash reports
  • Technical Data: IP address, app version, system performance data

1.3 Information from Third Parties

We may receive information from third-party services you connect to our App:

  • Social Media: Profile information from Facebook, Google, or Apple Sign-In
  • Health Apps: Data from Apple Health, Google Fit (only with your permission)
  • Analytics Services: Usage statistics from Firebase Analytics

2. How We Use Your Information

We use your information to:

2.1 Provide and Improve Our Services

  • Create and manage your account
  • Calculate personalized calorie and nutrition recommendations
  • Track your progress toward health and fitness goals
  • Provide customer support and respond to inquiries
  • Improve app functionality and user experience

2.2 Premium Features (Subscription Users)

  • Cloud Sync: Securely sync your data across devices
  • Advanced Analytics: Generate detailed progress reports
  • Data Export: Allow you to export your data in CSV format
  • Backup Services: Maintain secure backups of your information

2.3 Communications

  • Send important service updates and notifications
  • Provide tips and educational content (with your consent)
  • Respond to your comments, questions, and requests

2.4 Legal and Security

  • Comply with applicable laws and regulations
  • Protect against fraud, abuse, and security threats
  • Enforce our Terms of Service

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our App:

  • Firebase (Google): Cloud storage, analytics, and authentication
  • Cloud Storage Services: Secure data backup and synchronization
  • Customer Support: Help desk and user support services

These providers are bound by strict confidentiality agreements and may only use your information as necessary to provide services to us.

3.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal process or government requests
  • Protect the rights, property, or safety of CaloZ, our users, or others
  • Investigate potential violations of our Terms of Service

3.3 Business Transfers

In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information:

  • Encryption: Data is encrypted in transit and at rest
  • Access Controls: Limited access on a need-to-know basis
  • Regular Security Audits: Ongoing monitoring and testing
  • Secure Infrastructure: Industry-standard cloud security practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services:

  • Account Data: Until you delete your account
  • Health Data: Until you delete specific entries or your account
  • Usage Data: Typically retained for 2 years for analytics purposes
  • Legal Requirements: May be retained longer if required by law

6. Your Privacy Rights

6.1 All Users

You have the right to:

  • Access: View the personal information we have about you
  • Update: Correct or update your information through the App
  • Delete: Delete your account and associated data
  • Export: Download your data (Premium feature)

6.2 Additional Rights (EU Users - GDPR)

If you are located in the European Union, you also have the right to:

  • Portability: Receive your data in a machine-readable format
  • Restriction: Limit how we process your information
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Revoke consent for data processing

6.3 California Users (CCPA)

California residents have the right to:

  • Know what personal information is collected and how it's used
  • Request deletion of personal information
  • Opt-out of the sale of personal information (we don't sell data)
  • Non-discrimination for exercising privacy rights

7. Children's Privacy

CaloZ is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be stored and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions by relevant data protection authorities

9. Third-Party Links and Services

Our App may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to read their privacy policies before providing any information.

10. Push Notifications

With your consent, we may send you push notifications for:

  • Reminders to log meals or weigh-ins
  • Progress updates and achievements
  • Important app updates or security alerts

You can disable push notifications through your device settings at any time.

11. Analytics and Advertising

11.1 Analytics

We use Firebase Analytics to understand how users interact with our App. This helps us improve functionality and user experience. Analytics data is aggregated and does not identify individual users.

11.2 Advertising

  • Free Users: May see relevant advertisements
  • Premium Users: Ad-free experience

We do not share personal health data with advertising partners.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy in the App
  • Sending an email notification (for significant changes)
  • Requiring acceptance of updated terms when you next use the App

Your continued use of CaloZ after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: [email protected]

Address:
Box 31 Site 14 RR1
Strathmore AB
T1P1J6

Support: Through the CaloZ app settings → Help & Support

14. Data Protection Officer

For EU users, you can contact our Data Protection Officer at: [email protected]

Summary of Key Points

  • We collect health data you provide and technical information to operate the app
  • We use your data to provide personalized fitness recommendations and sync across devices (Premium)
  • We don't sell your personal information to third parties
  • We protect your data with encryption and security best practices
  • You control your data with rights to access, update, export, and delete
  • Premium users get cloud sync, advanced features, and ad-free experience
  • Free users may see relevant advertisements
  • Contact us at [email protected] for any questions